Cancelling an Active Subscription
If you have an active Michaels Digital Downloads subscription and you wish to unsubscribe, simply follow these steps:
- Go to My Account - Subscriptions.
- Click on the manage my subscription button.
- You will now be able to see information about your subscription, including an option to Cancel Subscription. Click this button to cancel your subscription.
- We will ask you a few questions to check that you're certain that you want to cancel, after which you will see this option
- Click End Subscription to finalise your subscription cancellation. A new page will load, and you will see a confirmation that your subscription has ended:
Your existing billing agreement will end immediately, meaning that you will not be charged again for your subscription. If you cancel part way through a month that you have already paid for, you will be able to use your subscription for the time that you have already paid for, but when your subscription would have renewed it will instead expire.
Cancelling an On-hold or Activating Subscription
If your subscription is activating or on-hold please reach out to our team via hi@michaelsdigitaldownloads.com.
Changed Your Mind?
If you change your mind about ending your subscription, you can easily undo your cancellation by clicking Undo Cancellation on the banner as shown below:
We love your feedback!
We are always looking for ways to improve, and we would really appreciate hearing the reason why you want to cancel your subscription. It can really help us when we develop the site further, and we are always welcoming feedback. Please forward your feedback or questions to us at hi@michaelsdigitaldownloads.com. We are always happy to help.